What Washington Residents Are Saying:


We had seen some work Jim had done on our neighbors' home and were sold! We are delighted with your company and the expectation of fine craftsmanship. We were very pleased with the whole process. The icing on the cake was your video titled "Donna's Sewing Room"! Jim listened to our wishes. He took an unfinished room and made a mechanics room, storage room and sewing room that is a joy to be in. Thank you for making us a lovely room. I'm still giving tours, both private and group.
Ray & Donna Kuhn

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Norman Construction - The best at everything they do! Jim built and installed a beautiful wheel chair ramp and enlarged the back door to accommodate our grandson who is a quadriplegic due to a tragedy in March 2011. The wheel chair ramp made a young man’s Christmas wish come true to be able to get into our home. Jim and Dan take great pride in keeping the work area clean during construction. When they leave for the day, the area is vacuumed, etc. They are the best!
Larry & Donna Nielson
Spokane, WA

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Overall, your company is Exemplary! You are so organized, waste no time, stand by your word and contract, answering all questions honestly and promptly. We had hired another friend to do some work in the past, but the quality was not there in comparison. We are delighted with the dependability and expertise. We hand over our key and home or not, the work goes forth! Jim has installed new windows, refaced bathroom cabinets, tiled and installed wainscoating, garden window, crown moldings and painted throughout the house. Our home is our “castle” and you have vastly improved its condition.

Jack and Wanna Lee Bartol
Spokane, WA

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We LOVE our bathroom! Jim is good to work with, very thorough. His bid included everything – not just labor and he was willing to work with us on the painting, vanity and cupboard. It was a nice surprise when he found us a better option for a fan. We really like the quieter fan on a timer, and the nightlight feature is very useful. We are very grateful that Jim found hidden electrical issues and had it fixed while the electrician was here. He also found a crack in the old toilet, which would have made for a mess. We love our new toilet with a smaller footprint and it’s a comfortable height. I am not ashamed to have someone use my new bathroom! We will recommend Norman Construction again and again – very, very happy with the work done!

Sam and Cathy Richart
Spokane, WA

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I have spent the last two days working on the cabin and everything is so incredible, the tile around the sink is wonderful, and thank you for the mystery plug in; it will be very convenient for our movie nights. I just can’t find one thing to nit pick or complain about, you did everything I asked for and more. The more I am up there, the more I love it and the more I want to be up there! You guys rocked the ‘bat cave’! Let’s see, I think the popular phrase would be “It’s Sick!” So, so happy with everything. Thanks again.

Shan Hayes
Davenport, WA

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Through the years, from our front door to the back door, Jim has turned our dreams into reality. We are enjoying the kitchen 'fixes', doors and railing every day. Every job gets those special Norman touches - - - as well as a chance to keep up with his growing family. The pleasure is OURS.

Tom & Linda T.
Spokane, WA

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I have total confidence in Norman Construction. I have had the pleasure of contracting three times with them. All three times I have been so pleased with the results. I’ve been totally satisfied and each time my expectations have been met and exceeded.

I had 3 estimates to do my upstairs bath remodel. Jim was the only one to realize that my tiny shower was so dark that I’d be showering ‘blind’ without a light. He is the only one to suggest installing a waterproof light and it’s great. Also, he added some colored tile to my tiny shower making it visually more appealing and giving the illusion that it’s a bit larger than it actually is. The extra care and attention he took is still pleasing me years later.

Jim took the time to cut down my kitchen cabinets when a few other contractors told me it was impossible. This made the opening large enough to accommodate the range of my dreams. Also, my new basement bath is so very spacious and unique due to the time and extraordinary effort to make my ceiling as high as possible. It took many cuts and angles to add a few extra inches that makes the difference between feeling like you’re stuck in an elf’s bath and feeling like you can stretch out and experience as much room as possible in a small space. It’s esthetically pleasing and adds so much to what would have been a pretty small and uninteresting space.

The most important reason I chose Norman Construction was that I knew that Jim would do an excellent job and add his personality and attention to detail that I so much appreciate. It’s like hiring an artist vs. just a ‘hammer and nail’ guy. I hope to win the lottery and pay off my loans so that I can hire you again to remodel my kitchen! Thank you for all your time, effort and artistry.

Mary Naber
Spokane, WA

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Very Satisfied – Top Notch Quality!
"Jim is very organized and non-intrusive. I could have had a party while Jim was working and no one would have known he was here. The renovations were exactly what we wanted. We had a leaking toilet – obviously getting the toilet replaced along with new floor tile not only fixed our leak but improved the look of the room dramatically. Also, Jim went the extra mile and replaced some suspect toilet fittings as well.

I called Jim on a hunch that he would do a fine job. After meeting him I knew my instincts were right. I would definitely call Jim again and recommend him to anyone who wants individual attention and perfect work. "


Larry & Lisa Strawn
Liberty Lake, WA

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"Discovering Norman Construction was an answer to our prayers. We've never know of any other company willing to go to all lengths to be so very careful and do whatever needs to be done for a customer. There are no one or two benefits received for the work of Norman Construction. There are too many to describe. Jim just completed our second project, the first a bathroom remodel. Working with a concrete floor, concrete block walls, he was able to turn our home into something beautiful we can be proud of - no greater benefit than that.

We chose Norman Construction because of the care, concern and satisfaction to make each job something they and their clients would know was done correctly and done the best possible way. I would never hesitate to recommend Norman Construction to anyone needing help turning their home into something they would love. There are so very knowledgeable in the most up-to-date ways to repair and re-do rooms of any kind. We do hope they won't retire during our remaining years, we need them!"

Arnold & Alice Clausen
Spokane, WA

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"IN ONE WORD, BEAUTIFUL! Since both my husband and I work full time, during the day, we appreciated that Jim would phone us each evening just to touch base. He would give us a progress report and ask if we had any questions. Jim’s attention to detail in the rounded corners on the countertop and the fine woodwork around windows and doors makes me proud to show off his skills.

The first time I hired Jim Norman was nearly 20 years ago. He updated the kitchen in my first home. Since then Norman Construction has done four construction jobs, the most recent was a guest suite in our daylight basement. Jim is the most respected and respectful contractor I have ever met."

Steve & Colleen Niemczyk
Spokane, WA

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"Jim Norman came to us highly recommended for remodeling work. He fulfilled all our expectations for a quality job. He is a true craftsman and is very professional. He submitted a detailed bid. He offered options and suggestions and considered our wishes to complete the job. He was prompt in completing the work and always left the site neat and clean. He returned materials that were delivered less than perfect and kept busy while waiting for another delivery. We were in good hands with Jim. We wouldn’t hesitate to recommend Jim to friends who were considering a remodeling. We would certainly hire him to do any future remodeling."

 Laramie & Carley Rice
Spokane, WA

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"We really appreciated the workmanship (quality of work) and the thoughtfulness in trying to be unobtrusive and as clean as possible. Jim was very helpful throughout the whole process, which made the distance a little easier on us. His recommendations were very useful. Also, the job was done in a very timely fashion, which was greatly appreciated. Our kitchen is usable again, and we are just waiting for the second phase.

We hired Jim many, many years ago and figured if he was still in business he must know what he is doing! Hope you’ll come out and do some other jobs in the future for us."

Shan Hayes
Davenport, WA

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"Highest degree of integrity and commitment to excellence. My deck project was completed on time at an agreed cost. The work was done with a handshake and I knew I could count on Jim to do it right and on time."

Tom Talkington
Spokane, WA

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"We were both very pleased with the work your company did for us. The quality of work was exceptional and Jim is pleasant and easy to work with.

Jim raised our kitchen ceiling and replaced our old fluorescent lighting in the kitchen and laundry room with updated recessed lighting. It was a difficult job because of the radiant heat in the ceiling. The kitchen is beautiful and it looks clean and modern compared to its old ‘70’s-‘80’s look. It’s a brighter more open working space now and when my 6’10” brother-in-law visits, he will be able to stand in the kitchen without brushing his hair on the ceiling! We both love the lights over the bar. We appreciate all of Jim’s extra work moving our water pipes around and his observation that our attic insulation was about half of what we needed (we had that taken care of)!

We also appreciate the pictures he took of our in-ceiling water pipes and his saving the piece of sheetrock imbedded with the radiant heat wires (weird). We know the job was complex and not in a very high price range, so we’re extra grateful. Thank You!"

Gerald & Ginny Kaschmitter
Spokane, WA

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"We feel very confident that you do quality work. Jim was able to match the wood from our ‘1960’s kitchen cabinets’. I had a microwave built in above my stove, which gives me a lot more counter space in my very small kitchen. We will have you work on our bathroom in the near future."

Dale & Karen Malsom
Spokane, WA

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Dear Jim and Bill,
Surely thought by now we would have received a bill from you for the repair of our bathroom door. We really didn’t expect to have it repaired for free. “Next day service” was also far more than we possibly could have hoped for! Thank you both so very much!

Many thanks again for coming to our “rescue” in the repair of our bathroom door. We still love and appreciate all your great work you did for us in our remodeling project. Everyone loves our bathroom!

P.S. We were both relieved to see you were able to get us the faucets we could regulate in our choice of styles. Many thanks. Sincerely,
Alice & Arnold Clausen
Spangle, WA

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Jim,
Great job as usual! We really liked Bill a lot. He runs as he works! Thanks a lot,
Jack & Wanna Lee Bartol
Spokane, WA

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Jim and Bill,
Thanks for your “Quality work” in our bathroom and kitchen. Thanks for fixing around our ceiling light in the kitchen — that was extra special!
Larry & Donna Nielsen
Spokane, WA

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Thanks Jim for all the hard work you did at our house. We appreciate it.
Steve & Mary Barnum
Spokane, WA

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Jim,
Thanks again. The bathroom looks great. We'll get back to you soon on the other bathroom.
Debbie D.
Spokane, WA

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Jim, Bill & John,
Just want to say thanks for the nice job you did on our bathroom. We appreciated your professional manner. Congratulations Bill on achieving your CGR!
Bob & Lorraine M.
Spokane, WA

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Dear Jim,
I have caught myself numerous times this week just standing in my newly remodeled bathroom staring and admiring your workmanship. I have invited three neighbors over just to show it off! I guess that means that I should write this letter and let you know how pleased I am.

First of all, the care you took to keep my house clean by putting down drop cloths and keeping the drywall dust vacuumed up was greatly appreciated. I didn’t have to clean house at all after your remodel job. Second, the quality of your work is fantastic. I especially admire the extra planning and time it took to do the shower stall ceiling. The pattern of the tile around the recessed light is gorgeous. Your timeliness and care was extraordinary.

I look forward to hiring you again in the future.
Mary N.
Spokane, WA

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Jim,
Thank you for coming back and making the window design fit. The door is so beautiful! The sink also turned out great!
Jamie L.
Spokane, WA

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Jim has done work for me at my home and I can honestly say his work is perfect. I have highly recommended him to my customers and friends. He changed all the windows in my home, and when he was finished you would never know anyone had been there. When you want the best work done in Spokane, you must call Jim !!!!!
Dave Killworth
Spokane, WA

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Thorough and concise, with a genuine knowledge of the business. Customer service and patience is a strong point. Customers appreciate his efforts in completing every project on time without looking hurried. Projects have a professional look to them, and not just bolted together.
Scott Howe
Spokane, WA

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Jim,
Everyone that has seen the patio has liked it. Good workmanship is good advertising. It will afford many days of pleasure to the family. Thanks for a job well done.
John, Margaret & Carolyn
Spokane, WA

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We had Jim do some remodel projects here and he was extremely neat and clean during all phases of his work. His scheduling was always what he said it would be — very professional! I’ve known Jim for 8 years and have been both a customer and a supplier. He has a very great attitude and an excellent control of his business. He has always demonstrated thorough knowledge of his products and services offered. He’s one of our best !!
Ron Williams
Familian Northwest
Spokane, WA

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Dear Jim,
I want you to know that we are VERY PLEASED with the job you did putting in the door. I am so happy that Betty S. recommended you to us.

When I went to our bank to get this cashier’s check, the bank cashier said she was looking for someone to do some work in her home and I told her that you did good work! She took your name, so hopefully she will give you a call.

Thanks again and if we need more work done; we will sure give you a call.

I am pleased with the electrical work also.
Carolyn E.
Spokane, WA

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Jim,
We would like to take this opportunity to thank you for all the help you have given us. Your workmanship is of top quality and your professional attitude is greatly appreciated. Please feel free to use us as a reference at any time, you have our highest recommendations.
Dick & Robyn Lovejoy
Spokane, WA

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Jim Norman,
Thanks for a job well done!
Colleen O.
Spokane, WA

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Norman Construction did a superb job! Thanks Again.
Rick M.
Spokane, WA

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Jim,
Thanks so very much for such a wonderful and fast job. I could hardly believe that you were there — I couldn’t find the mess I expected. Hope to start the next project sometime in the fall. Thanks again.
Ann
Spokane, WA

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On a scale of 1 to 10, Norman Construction rates a 10! Jim was always on time, very clean working area, attention to detail and superior quality craftsmanship! I have been a Realtor since 2000 and have seen many contractors’ work. When I saw Jim’s work, I was very impressed with the quality and attention to detail. The change of our countertops finished our small bathroom remodel.

Spokane, WA

 

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