What Washington Residents Are Saying:


In March of 1990 we had Jim Norman remodel our bathroom. His knowledge of the products available was seemingly limitless. His workmanship was exemplary, as was the work of his sub-contractors. He started the project on the proposed date and finished in a timely manner. The project was well planned, well thought out, and executed within degrees of perfection. We are quite pleased and would highly recommend his work to anyone.
Jamie L.
Spokane, WA

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Jim,
Thank you for a job well done. Talked with the (tenant) family and they were real pleased.
Amelia L.
Spokane, WA

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Enclosed is payment, in full, for the recently installed medicine cabinet and the charges for installing a towel bar and paper holder. Thank you again.
Your work is beautiful!
Darlene B.
Spokane, WA

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Jim,
We are really enjoying the new doors and lock sets. Everyone compliments the front door — it is beautiful! Those who know compliment the shop door as well. Hope all is well with you and your family.
Tom & Marion S.
Spokane, WA

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Jim,
Thanks for all your hard work on the house. We are so thankful you’ve helped transform the relic into a livable home. The moldings and doors are just amazing - - we’re so impressed!
Paula & Phil Price
Tacoma, WA

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Jim,
Our home inspector, Gary Fuller, recommended you. We were very happy with all of your work. There were some extras that were done at no cost just to make sure the job was done correctly. We really appreciated the extra effort of our new home. The thorough explanations of the work and progress helped me understand the project more. We had a dangerous outlet found and that was fixed at no charge. That showed me you cared for my families' well being - which is my priority. Some of the benefits that we value most is: 1. On our porch reinforcement, you used lumber from a structure you removed from inside our home. This helped to cut cost, saved some trees and showed us that you can be practical and economical while keeping the quality high. 2. Safety — You went the extra mile in two instances to make sure my family would be safe in our home - fixed an outlet and removed an unused pipe. Thank You.
Juan Mas
Spokane, WA

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Jim,
Overall your company did great! The requested work was completed in a timely manner. During and after all the work, the area was neat and clean. We were concerned about damage to the ceiling in the kitchen. After the work was done the damage was completely repaired and you couldn't even tell that there had been any damage at all. Thanks.
Allen & Lori Randall
Mead, WA

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Jim and Melinda,
We were very impressed with the high quality of workmanship and the professionalism of the staff at Norman Construction!!

We appreciated the information that Jim gathered for us regarding the maintenance of our new floor. Our new floor looks better than it did when it was originally put down. We appreciate you spotting and correcting the mistakes that were made by the previous contractors. The honesty and integrity that comes with Norman Construction is a bonus. We will continue to highly recommend your company!!

We were very pleased with how neat and clean the project areas were kept during the construction and after all the work was completed. We also want to thank you for all the extra work you did along the course of construction at NO CHARGE.
Dave Kokot
General Manager
Spalding Auto Parts
Spokane Valley, WA

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Jim and Melinda,
First of all, you must know how I feel about your company or I wouldn't have called you for new jobs so many times. The remodel of my bathroom was a particular joy to me. The lighting, flooring, new countertop, mirrors etc. etc., It was a complete renewal. On my rental property my tenants have been so pleased with the work that was done. Also one of the ladies was so surprised and pleased that the work site was cleaned up so quickly. I'm also so happy with my floors - easy to keep clean and I can't even tell where it was joined. I have recommended you to several people and will continue to do so because of the good work you do at a reasonable price.
Lena Brown
Spokane, WA

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The pocket door looks awesome! The vanity looks awesome! The tile looks awesome! Everything just looks great! I really love that pocket door, and the closet looks nice too. THANK YOU!
Linda Hills
Spokane, WA

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We are very satisfied with the shower renovation recently completed! The promptness and efficient way in which the work was completed made us very happy.
Mr. & Mrs. James Pope
Spokane, WA

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Not only did you clean up your own messes you cleaned up some of mine as well! What a pleasant surprise. Everything turned out even better than we had expected. We're very pleased with the remodel.

Pat & Dee Cerutti
Spokane, WA

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The work done by Norman Construction is some of the most quality work we have seen. We feel very comfortable with Norman Construction working in our home. We were quite impressed with the fact that they put cardboard down under their work truck so in the event of drips it would not leave a mess in the driveway.

It's nice to walk through the downstairs rooms and not see those gaping holes that led into the unfinished hallway closets. The new finished entrances look sharp and the doors fit perfectly. The care and concern Norman Construction took when doing our job was as if they were doing it in their own home !! Thank you.
Dave & Sheri Kokot
Veradale, WA

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I could not be more pleased. You did a wonderful job as always. You are always on time and clean up each day. This makes it "easy" to live with remodeling. I love my kitchen. This year I had room for the turkey in the new oven. I also had more than enough counter space - plus everything is easier to clean up. I've received many compliments on the upgrade. It really makes the house look more modern. The family room is warmer now and so much brighter with the old stove and carpet gone. Thanks so much. Merry Christmas and a great 2002!
Kathy Smith
Spokane, WA

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Norman Construction is professional, dependable, trustworthy, thorough, neat & clean, sticks to time frames, and does first rate work. You completed the job on time -– always leaving the job site neat and clean at the end of each day. Your work has added to the resale and overall value of our home. Thanks guys – we will call for your service again!
Robert & Debra Kellerman
Spokane, WA

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Overall, we are very pleased with everything that was done. We felt that Jim sincerely wanted to help us, and that the quality of his work was the same for us as it might be if he was working in his own home. Most importantly, we have peace of mind and an enhanced sense of security now that our structural issues are resolved. Also, we have a much 'cleaner' final product than we had before Jim did the work. We are definitely interested in having Jim complete more of our work - our money and Jim's time permitting! Call us when you can, Jim - the drywall is in so we are looking at 'moving on'!
Peter & Shelley Holden
Spokane, WA

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Hi Jim,
You remodeled a bathroom in my upstairs, about six years ago. I was real pleased to get your newsletter. I think that you did the best job that's ever been done at my house with absolutely no problems afterwards. I will always remember that and I will be very happy to recommend you to other people. And if I ever have another remodeling job, I will certainly call you.
Leona Harris
Spokane, WA

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We have enjoyed the experience of ALL our projects . . . from the start of an idea thru the process to the final result. The schedule is kept, cleanup each day and those little extras that come from dealing with the entire NORMAN company / Family. Tom's favorite experience was watching his garage grow from a 2 to a 4 car space with the changes in roof line and deck. The new larger shower comes in a close second. Tom is HAPPY!

I love all my updates in my kitchen and bathrooms, but especially the WELCOME that comes from our entry with glass, tile and green door (your favorite!) Each project has updated our 1969 home in giving us more storage as well as making it more energy efficient and touches that help us as we become 'senior citizens'. (i.e. door levers, higher counters, etc.) Thanks so much from Mr. & Mrs. Homeowner in Brentwood. We're watching that chipmunk for you —
Tom & Linda Talbot
Spokane, WA

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Overall, we feel your quality work, painting and construction is exceptional. Our last project was a garden window in our bathroom upstairs and a base for an existing garden window in the kitchen.

Our kitchen window in the winter lets drafts into our home. Now it is well insulated and comfy. I have been able to grow bulbs I would never have attempted. I love the bathroom one as well. It makes the small room seem bigger and plants are the drapes to shut out exposure and bring privacy.

For the kitchen window, Jim cut the boards to match the outside exterior of our home. It would not be known they weren't put there when the house was built. The kitchen window was done by another company and though we didn't ask for cheap - it is! However, with the outside base Jim designed under it, it fits in with the house, is well insulated and is sturdy enough to hold my plants!

I'm saving for my next project — matching tile and wainscoting on that bathroom! You exceed any competition at a fair price!
Jack & Wanna Lee Bartol
Spokane, WA

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The work was excellent! Jim arrived when he said he would, cleaned up every night and finished the project on time. We look forward to having you replace our upstairs bathroom.
Carl & Karen Smith
Spokane, WA

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Excellent work. Very Professional. I was unfamiliar with kitchen remodeling. Mr. Norman offered suggestions and explained various products. The results were wonderful! I value his expertise in all phases of the construction. His knowledge made the project go smoothly and within my budget and time.
Bernita Fraser
Spokane, WA

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You were wonderful to work with. You did what you said you would, when you said you would do it. We could count on you. We loved that you were on site to oversee the work and did not subcontract it out. We loved coming in to see the progress made every day! You were thorough and honest in your estimate. You were very accurate in your time estimates and projects. You started and finished and did not go off to other places. You were very patient and gave us good advice on vendors and products. The outcome was lovely. Everything works and looks great, from the slider change-out to tiles and floors. I have given your name to a number of people as an honest man and great contractor to work with.

Drew & Alice Anderson
Spokane, WA

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Norman Construction follows the highest standards, both in quality of work and in ethics: I think it’s rare to be able to find a contractor so honest and so skilled.

Jim remodeled our master bath, leveled our bedroom floor and replaced existing carpet and vinyl with laminate flooring. The area has gone from a very oddly laid out and unhealthy space to a clean, crisp and updated master suite. They were so quiet and unobtrusive, we hardly knew they were in the house, which was wonderful since we operate our business out of our home. They were so wonderful about closing doors and keeping an eye out for our cats and dog. I know that took some extra effort and we are grateful! Thank You!

We also had Norman Construction update our kitchen, which included working with a double ceiling, including radiant ceiling heat and overhead water pipes. The work turned out beautifully, especially considering the challenge.

Gerald & Ginny Kaschmitter
Spokane, WA

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Norman Construction deserves its sterling reputation. Jim Norman is a skilled craftsman who takes great pride in his workmanship. Everything he touches shows his skill, attention to detail, and overall deep knowledge of all aspects of home construction and remodeling. Jim is an experienced contractor. He schedules the work to be done in proper sequence and on a reasonable ti metable. He takes personal responsibility for any work he contracts out and he uses only reliable, experienced workmen. I always felt that Jim was on our side. He interceded on our behalf when dealing with contractors and insurance companies on true costs of repairs and replacement from damage claims. He helped us make remodeling decisions that were in our best interests. I specifically appreciate his suggestion to create a landing area at the bottom of the stairs and angle the doorways, the beautiful job he did matching the ceiling color in the living room to the fan, his suggestion to put in a tower in the basement bathroom, his very excellent advice to replace the kitchen counters and sink (I say a silent thank you every time I fix a meal), and his profoundly good advice on the best way to heat the basement.

Major projects were completed on time and frequently ahead of schedule. What a thrill to return from our California trip to find all the carpet installed upstairs and down! Jim does great finished work. He helped make a nicely designed house into a sunny, restful, comfortable home. We've been in our home 4 months. I have yet to find one iota of unfinished or careless work. Thank you for hanging in with us after the April water damage and for looking out for our best interests through the reclamation process. We appreciate everything you did for us. We would use Norman Construction for any future construction projects and we are happy to recommend Jim and Melinda to any of our friends and acquaintances.

Leo & Mary Kay DiValentino
Nine Mile Falls, WA

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WE ARE THRILLED! We couldn’t have asked for a better remodel experience than the one we had! The highlight for us was the attention to detail and the cleanliness during the remodel. Everything was so tidy at the end of each days work!! I’m definitely cooking more in my new kitchen! It is wonderful to have the extra cupboard space. I love having everything in it’s place all organized. Honestly, the house feels brand new with the carpet, paint and tile (besides the kitchen). It’s like we moved but get to keep the same neighborhood and neighbors. We LOVE IT ALL! Friends and family that have seen it love it too! I’ve had numerous compliments about the ‘tuscan’ style and feel of the kitchen. Thanks!

Clint & Cheryl Branz
Spokane, WA

 

 

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